Privacy Policy

Legacy Plumbing is the data controller for personal data collected through our website, communications, and service engagements. This policy covers information you provide to us to obtain services, request quotes, or contact us, and data generated during service delivery.

We may collect: name, contact details (email, phone, address), business information (for commercial projects), payment information, service history, and correspondence. We may automatically collect usage data via cookies and similar technologies on our website.

We process personal data to perform services, communicate about projects, process payments, comply with laws, and improve our offerings. Legal bases include contract performance, legitimate interests (e.g., customer relationship management), and consent where applicable.

We may share data with service providers necessary to perform projects (e.g., suppliers, IT services, payroll). We may share information with regulatory authorities as required. We do not sell personal data to third parties.

If data is processed outside the EEA, we will ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with GDPR requirements.

We retain personal data for as long as necessary to fulfill the purposes outlined, including legal, accounting, and warranty obligations. When no longer needed, we will securely delete or anonymize data.

You have rights under GDPR, including access, rectification, erasure, restriction of processing, data portability, and objection to processing. To exercise rights, contact us using the details below. We may request verification before processing requests.

We implement appropriate technical and organizational measures to protect personal data. In the event of a data breach, we will notify affected individuals and supervisory authorities as required by law and take steps to mitigate harm.